Platform: Xbox One (X)
**Description: Game Crashes and then closes at the start screen (User online login) every time. Therefore game won’t run.
Steps To Reproduce: Press (a) at start screen prompt “PLAY AS (profile name)”
Images / Videos: None
Host or Client: None, single player.
Players in your game: None
Specifications: One X, external HDD (WD My passport)
Background:
Installed update and purchased FNIX DLC
Played DLC until truck escort mission, failed mission towards the end. Quit to menu, then game crashed (with loud noise) while loading main menu. Turned off console.
Boot console up later and now every time when selecting profile (online login process), it crashes to the xbox dashboard. Every time, so game won’t work anymore.
Steps taken:
Restart console
Delete save data on console
Hard power cycle console (Hold power button, untill forced off)
Disconnected from internet and try without cloud connectivity. (does not help issue)
Uninstall then re-install
None of these steps helped, issue persists.
Note:
Starting a guest account got the game to start.
But this is starting a new game, with NO saving allowed.
Deleting local save file and setting console to offline, did get a new game to start again.
Though I deleted this new save, then went back online to sync with original save file.
Game still crashes and retruns to xbox dashboard with original save (Profile). At the confirm profile main screen, even when offline.
Hopefully original save file is not bricked.