Obviously people are angry. I get it, you guys didn’t mean to brick the game, but the fact is, it’s currently a defective product. Something that won’t power on is a defective product.
For people like me who just bought the game as a physical copy, we’re currently unable to get any sort of refund because every retailer in the country has a “no refunds, exchange only” policy on opened games/software, ostensibly as an anti piracy measure. That policy works if the disc is defective, but with the current state of games being mainly digital anyway, it’s a dated and frustrating policy.
This whole thing has totally removed any enthusiasm I had for your game from the one time I got to play it. Even after you get it past the title screen again, I am confident that this experience has left such a bad taste in my mouth and given me zero faith in the team behind the product that I have no desire to play anymore. None whatsoever.
And I’m sure I’m not the only one.
I didn’t know I was buying a broken, unfinished game because it was nowhere on the package that it’s still in beta. That’s false advertising at worst. I was advertised a working game, not an interactive title screen.
How about setting up something that allows the misguided consumers an option to mail back our physical copies for a refund? I’ve never bought a game that’s just totally nonfunctional before. It’s only fair, because right now I don’t even want to look at the box.
Thanks.