Game crashes when traveling to/from Tarnboda Skans to nearby areas

Ok, good info! You are absolutely correct, this problem is post Nov. update!

For me the game crashes when the explosion is supposted to go of. If I hear it when Im fine and can continue playing(with the usuall framedrops ofcourse).

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@Mr_A1992,

Yes, after this most recent update I went directly to Himfjall and went to the usual areas where we were having these problems and the game hard crashed! Can confirm there are still crashing issues in Himfjall.

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Hello @Mr_A1992, @Lazur327, @AutumnWind and everyone else in this topic :wave:

A ticket has been created for tracking, investigating and fixing this issue.

I see there’s some good information here in your comments and If you could answer some questions about the crash it would be much appreciated as we’d have more to go on when trying to identify the issue.

  1. What platform are you on? (Steam, Xbox, Playstation)
  2. What console version do you have? (e.g. PS4 PRO, PS4 Slim, XBOX ONE, XBOX ONE X, etc)
  3. How frequent is the crash? (e.g. 100%, 3/5,
  4. When the crash occurs what is happening in-game? (e.g. as mentioned by @Lazur327 an explosion goes off, heavy combat, fast traveling, etc)

Unfortunately it is a bit tricky for us to acquire save files from consoles BUT if someone on PC is experiencing this issue and would be up for providing us with a copy of their save file it’d likely help the investigation a lot. If you are on PC and up for it please follow the steps below.

  1. Your save file can be found here: Documents\Avalanche Studios\GenerationZero\Saves
  2. Right-click the save folder (containing “savegame” and “savegame.bac”) > send to > compressed (zipped) folder
  3. Go to https://wetransfer.com/ (No account required)
  4. Click the “…” button and select “get transfer link”
  5. Add/attach the .zip archive with the save file(s)
  6. Upload and copy the link
  7. Send me a DM here on the forum and include the link from wetransfer

Sorry for the inconvenience and thanks for reporting! :pray:

2 Likes

Direct version.

Platform Ps4

Console Standard 1tb model, (produced in 2015 till the introduction of PS4 Slim model)

Description : Game crashes when moving from Tarnboda Skans to the St. Charlotte Church or Ronnhalla emergency Shelter.

Solo play Host 1/1

Error Code : CE-34878-0

Frequency 98%

Steps to Reproduce : Moving from Tarnboda Skans to the direction of St. Charlotte Church will crash the game, fast traveling to Ronnhalla emergency Shelter will also crash the game almost every single time.

It does not matter if the player is :

  • Walking
  • Running
  • In combat mode
  • Fast traveling to Ronnhalla emergency Shelter
    The crash will still happen.

No exploits or third party software have been used

  • Plundra and inventory do not contain Holy hand grenades, semlas, ticks or any other unique items.

  • Rest of Game World is without crashes besides the known crashing issue of the Stormyra Bunker.

Temporary false FIX Deleting all the characters ingame on the menu solves the issue.

  • If the player tries to move inside the Blue perimeter zone In the picture below, a crash will happen 98% of the time.

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  1. I play on Xbox
  2. I have the Xbox One S
  3. Crashing happens about 96-98% of the time, very frequent.
  4. For me, there are a few things that are happening when the game crashes, depending on where I start on Himfjall.

~ Tarnboda Skans - I hear the explosion and travel north towards St. Charlotte Church, frames drop and the game crashes while walking or running.

~ Safehouse in Hammarbodarna - Travel towards the area where Elsa’s plane crashed, between Himarvet and St. Charlotte Church, I also hear an explosion (I’m not sure if it’s from the area of Elsa’s plane or Tarnboda Skans) and the frames drop and again crashes while walking or running.

~ Bjorntunet Hotel - Head toward Tarnboda Skans. Hear explosion. Walking, running, get into a battle and the game crashes.

~ Fast travel to Ronnnhalla Shelter - Hear an explosion, frames drop. Travel to nearby areas, start battling an enemy, game crashes.

~ Kopparviken Resort Village - Go towards the trailer attached to a car at 3549.467, -1118.353 and run or walk (I have always ran at the trailer heading out of the resort heading towards the safehouse in Gaddon) and the game crashes. Here, I don’t hear anything, however I see the circles to open the trailer door and turning on the lights, even if I am far away from the village. The crash happens 99% of the time, seeing the circles appear when far away from the area happens 50% the time.

Hope this helps @SR_knivspark! Thank you for taking the time to look at this issue! It is very much appreciated!

1 Like

Hemfal island is buggy

Lags in a few areas badly and crashes when on there and is happend to me twice today

Same issue topics merged.

//Mod

Hi guys! Sorry for late response and thank you @SR_knivspark for adressing this issue.

I’m currently bering treaded for bacterial meningit at the local hospitol so I make a simple summary on my cellphone, hope this can be to some help.

  1. Playstation.
  2. Regular ps4 1 year old.
  3. Crash frequenzy is aprox. 95%
  4. I’m experiencing the same issue as discribed in this thread except for one exception. My game crashes the exact time that the explosion is set to go of. If I hear the explosion my game is fine and can continue playing in the described area of himfjäll. It does not matter if I’m in combat, walking, running in to this area, in any direction or FT to rönnhålla(Same here, I the explosion goes of right before spawn-in, No crash.)

I’ve sent numerus crashreports with the attached video, psn #lovesfarming I don’t know if these crashreports are availible for you?

Best regards and be safe everyone!

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@SR_knivspark
Any update about this situation?
Any information about a fix would be appreciated.

Thank you.

2 Likes

Hey @Mr_A1992 :wave: and everyone else in this thread!

We have fixed a crash related to a mission in the Himfjäll area where an explosion repeatedly occurs in Tärnboda Skans for the “Make Some Noise” mission whenever going near or around that location.

Although we haven’t been able to reproduce this crash internally, seeing some of your reports mentioning hearing the explosion just before the crash occurs we believe that the explosion incorrectly being triggered likely was the culprit/cause of these crashes.

Unfortunately the fix for this did not make it into the upcoming, next update, however, it will be included in the update after that.

Sorry for the inconvenience and thank you for your patience :pray:

3 Likes

again thank you all devs for your hard work and listoning to your players.

I’m on ps4 and its impossible to move to anywhere in the center of the map from the Gaddon safe house through to the Ronnhalla shelter. If your on foot the game crashes if you try to fast travel to Gaddon or Ronnhalla again you crash. Thank you for your hard work .

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Moved to the Himfjäll crash thread.

//Mod

Whats the status here?

Its close to a year now that some of us have not been able to play this dlc…

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@SR_knivspark We would like to know if this situation has been addressed, its been 1 year now.
20% of Himfjäll island is a no go zone, it crashes.
Will the fix finally make it on the next update?

Thank you.

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Hey @Mr_A1992 and @Lazur327 :wave:

As mentioned in my previous comment we have fixed what we believe is the culprit in this scenario, and the fix should roll out in the next patch (the patch planned to go out to all platforms simultaneously). See my previous comment for more info.

With the issues we’ve had on XBOX / Game Pass all our releases and patches have been quite delayed and pushed, but know that we are working on getting the patches out to you as soon as possible.

Sorry for the inconvenience :pray:

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My friend plays on PS4 standard slim model, this issue has been ongoing for him, I have never had this on my old PS4 or my PS5, I hear the explosion but no crash, every time he goes near the centre of island or Charlotte church game goes to blue screen, is this likely to be fixed in next update as it’s killing are Co op :+1:

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This seems fixed now guys?
@broken_insect289 @Lazur327 @mem1067
Test it yourselves

Ive been testing it for the last 10 minutes and seems fine Hope it stays that way!

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@Mr_A1992 Seems to be working fine except for the massive framedrops in the area and a level 4 hunter got destroyed(not by me) when I entered the area.

AND just to spice things up I’ve encountered another nasty bug theres all safehouses are gone except the bunker network and some other randoms. If I unlock them again they won’t save… (Så irriterande)

Hope everyone will have a nice weekend!

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