GAME PASS ULTIMATE-RESISTANCE BUNDLE bought it but in game it says i dont own the dlcs

Support and Bug Reports
1

So i have redemmed the bundle pack via microsoft reddem option, it appears in my xbox app for windows that i " you own this" prompt for the pack and all 2 dlc it appears “you have this”
but in game, while i would try to reach the Island it keeps telling me you dont have the dlc for it
I did not try on console to see if it does the same
But , if bought the resistance bundle pack, do i need first to unistall the gamepass game, and reinstall the bought one instead ?

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This photos are from my laptop, on the PC it appears that i have them, but do i need to install the bundle version?

2

More than likely or check the DLCs themselves.

3

I mean this shows clearly that i have them because it written: owned

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4

Which island are you trying to reach?

5

I don’t know, I never used Xbox, but that INSTALL button screams rather obviously :roll_eyes:

4 Likes
6

this in on another laptop that is not mine, tried it also to see the problem if it appears on other devices
problem was this after 3h with microsoft support the verdict was
you buy the pack, the base game gets installed, but the dlc do not install automatically, even if the phrase" you own it appears" you must manually install all dlcs

7

So the problem is more related on how microsoft store manage bundle you buy, they install the game, and give no hint that the dlc arent installed
i Mean when you normally see “owned item” you would have think that it is installed with the bundle
and it only took like 3h of microsoft/xbox support to find out that when you but the pack, it wont install the dlc for you (strange that other games i have applied them for me )
and even if “owned tag is there” you need to manual install them

So heads up all, if you buy on any platform type, you need to manual install de the dlc for every platform