Game won't load

Support and Bug Reports
1

I’ve tried everything suggested by other forums and still didn’t get it to work, when loading up it will get just past the avalanche logo then just minimize to a black borderless window with no identification of what is going on and what is causing the crash. so any help is appreciated

Platform: PC

Description: was able to play the game for a few hours, tried playing today (7-19-2019) and now it won’t even load up properly

Steps To Reproduce: just by simply trying to launch the game

Images / Videos: N/A

Host or Client: solo

Players in your game: 1

Specifications:
Intel® core i5-8300h CPU @ 2.30GHz 2.30GHz
8.00 GB
Windows 10 home
NVIDIA GEFORCE GTX 1050

2

I imagine you have downloaded the last Nvidia driver and took the latest Win10 update? Tried full-screen and borderless windowed? You can try to increase the win10 virtual memory as well…

3

i have tried what you have suggested already with no effect, maybe a hard system reset and redownloading it will eventually help but that might be like the last option

4

My PC is very similar to yours and it works fairly well with a stable 60 fps at 1920x1080 fullscreen. I have just set the virtual memory to 32 Go.

5

thanks i did that and it works now but it is acting up ingame with alot of lag :confused:

6

I put my GZ on an SSD and the virtual memory also. It is no more so expensive to buy a small SSD nowadays. It makes the data reading from disk to memory much quicker. Apart from that I would begin by lowering drastically all the display and graphics setup and if it works better I would go back with these parameters one by one.

7

When you change your virtual memory setup, I believe it is better to setup both min and max parameters to the same max value to discourage windows to change it itself in a dynamic way.

8

alright i’ll try doing that thanks

9

Platform:
Xb1

Description:
After update Tues game will not load at all just shows an error saying do you own this game if so sign into my account which I am have 3 different xb1 and shows same on all called Microsoft said it’s a known issue

Steps To Reproduce:
Just updated uninstalled installed again, logged out of account logged back in, reset my xb1 still not working

Host or Client:
Neither will not load period. Click on the game to play error