Hard Crashes, Again!

Platform: PC

Description: Have been having hard crashes lately, (Windows freezes and video output stops) and today a hard crash corrupted the main save file and the backup. I restored from a recent backup, (losing 3 skill points) and that worked. I also have a backup of the corrupted game save folder, and could submit it for examination…

Steps To Reproduce: No special circumstances noted, crashes in single and multiplayer.

Images / Videos: N/A

Host or Client: Client

Players in your game: 3

Specifications:
UserBenchmarks: Game 85%, Desk 118%, Work 108%
CPU: AMD Ryzen 7 2700X - 84.2%
GPU: AMD RX Vega-56 - 81.3%
SSD: Samsung 970 Evo Plus NVMe PCIe M.2 500GB - 267%
HDD: WD Black 5TB (2015) - 88.2%
HDD: WD Black 5TB (2015) - 87.4%
HDD: WD Black 2TB (2010) - 73.4%
RAM: G.SKILL F4 DDR4 3200 C16 2x8GB - 87%
MBD: Asus ROG STRIX X470-F GAMING
OS: Windows 10 Pro 64

I also have the latest Radeon drivers: v20.2.2 (2/26/20)
(These were updated before this last crash as well)

Also, there was no useful info in the Windows Event Viewer System logs, and no Minidump files generated. :frowning:

It would be nice if the game could be set to back up game saves to another location so they don’t get corrupted. And/or create sequential saves, so the bac file doesn’t get corrupted with the main save data file. Just sayin’! (I’ve had hard crashes in the past that borked these files as well)

The issue may not be with the game but instead with Radeon GPU drivers. One of the latest TechSpot articles talks about the issues Radeon GPU users have experienced lately,
link: https://www.techspot.com/news/84005-gamers-ditching-radeon-graphics-cards-over-driver-issues.html

As for the fix, that is also explained in article. Give it a try. :+1:

I, myself, am running Nvidia GPU and post February’s Update, GZ is extremely stable for me. Now, i get one hard crash per very long gaming session, if even that.

Though, to find out if the issue is mainly with game or with Radeon drivers, we’d need more players with Radeon GPUs to voice their findings.

Yeah I may do that bunk with drivers if necessary…
But since reverting to that older save I’ve had NO crashes. (Hard or otherwise) :thinking:
But doesn’t do any good to have a backup file that gets corrupted just the same as main game save though. Fix it, plz! :sunglasses:

I’m working through the hell mouth mission
I’ve just defeated the tank guarding the entrance to the foa base
I’ve taken the keycard and I set foot inside
Oh no what’s that I can’t move the sound is going nuts
“The game crashes”
I reload the game save and realize I’ve lost the keycard and the tank has de spawned meaning I’m stuck I can’t complete the mission

In the past, it has helped when someone else, who has completed the mission, joins your game and picks up the mission item(s) for you to get the mission going again. It’s worth a try. :+1:

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I don’t have Xbox live gold

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I didn’t know that you have to pay extra for consoles to play MP (PC player here). And by the looks of it, it isn’t one-time purchase either but monthly subscription fee.

Yep
The way I see it I have 3 options
1 see if they fix the problem in the March update
2 start the entire game again
Or 3 find another work around

4th option: play on PC. :slightly_smiling_face:
So, when you do get issues with missions, you can try fixing them in the MP, which is completely cost free.

I have a quick question and since you are pretty tech savy I value your input. Was on steam looking at the forums and came across someone saying they solved some of their crashing problems by going in Windows into advanced settings and setting their paging file size to system managed size no matter how much Ram you have. Now I’m sitting on 64 gigs of ram so I shouldn’t have to mess around with this file but I know this game can get weird when it comes to crashing and I’ve read where a lot of people have claimed it could be memory related. My min setting on my paging file is 16mb and currently allocated is 9728 mb. What are your thoughts before I go messing around and screw sumtn up.

This Steam discussion post from 3 moths ago?

Well, paging file is key component in Win and it acts as an overflow RAM if your physical RAM should be filled for whatever reason.

Issues could arise if you set it too small or delete the pagefile.sys file altogether. But it’s good practice to set paging file size 1.5 - 2 times more than the RAM amount you have, IF you have the free space on your drive.

Just checked mine and i have enabled the “Automatically manage paging file size for all drives” with following values:
Minimum allowed: 16 MB
Recommended: 24513 MB
Currently allocated: 16342 MB

And i have paging file on my OS drive. Oh, i have 16GB of RAM.

Diff between automatical size and fixed size:

  • Automatical manage of paging file helps to keep it’s size in check but it has bigger impact on system performance. Especially with older hardware. Nowadays, PCs are so powerful that the paging file size adjustment on the fly doesn’t have noticeable difference.
  • Setting fixed paging file size has less impact on performance but pagefile.sys takes more space on storage drive, regardless if system needs the available size or not.

I suggest that you keep yours on automatical size management as well. This way, when system needs more virtual RAM, it chenges the size according to the needs. Having the fixed size, especially small one (like it was for the person in Steam discussions) can cause issues.

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Cool. Thanks for the info.