Lost Weapons when picking up with full inventory

A few times myself and my buddy have tried to loot a destroyed Tank/Harvester etc.
With inventory that’s too full, theres say a gold or pink shotgun and it disappears. Rather than getting a too full message it does go into the inventory and isnt there on the downed robot.
Last nigh specifically we downed a tank and my buddy lost out on a pink shotgun.
(Xbox One, Multiplayer mode)

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I’ve had a similar issue however it was SP on PS4, lost a tier 4 Klaucke 17 and 13 AP, 9mm rounds. Thing is whenever I click attach on the 9mm pistol ammo it shows two Klauckes now even though only one is visible in my inventory. I have all perks related to inventory space so it definitely isn’t just stuck in locked out inventory space.