Do you have audio in Win?
Do you have audio in other Steam games?
Did you check audio levels within GZ settings when game is running?
And did you check application audio level? (When GZ is running Alt+Tab out, right click on speaker icon on your Taskbar, select “Audio Mixer” and look if GZ application has the volume slider pulled up.)
Have you tried changing your audio driver? I had a problem very similar to yours with a game called Battletech. I had to change the audio driver to get any sound from the game. I had to change it from the RealTek Audio Driver to High Definition Audio Device. Don’t know if this helps, our computers are somewhat different. I got a Dell Inspiron 5577.
But I did look up your computer and saw that it runs on Windows 10, so this link might help you. It was what helped me change my audio driver and allowed me to hear Battletech.
Sorry it didn’t help. In that case, if you’ve really tried everything, I’d suggest bringing the issue to a professional. Either to a tech store or some online forum. I know how you feel, so I hope you can sort this issue out.
One other thing though, did you try other games or videos with the alternate driver? If so, what was the result?
I immediately had audio with the laptop itself but did not think to try other games. I just assumed they would work because my laptop sound was working
Alright. Just wondering if the popping noise was the result of the driver or the game. But if you had audio from the computer then it probably wasn’t the driver.
Try to remember since your solution may help others who come across this topic and have same issue.
In the mean time, i tag this topic as “solved”.
Congratulations. But yeah, what @Aesyle said. Your “solution,” even if you don’t know exactly what it was, might help out someone else in the future.