PS4 Bought DLC, enjoyed for two weeks now I "Dont Own It"?

I have purchased the DLC on PSN and have it installed but its not working. Neither the Challenges ‘Resistance’ nor the DLC clothing (e.g. Ski Goggles) are showing in my game. I have a physical copy of the base game. Have tried every troubleshooting recommended by PSN (e.g. Deleting & Reinstalling, Restore Licenses, Reset PS4 with ‘Initialize’) and nothing works. They say it’s your DLC and your game is the issue.

so How Do we Fix this or get my money refunded

What DLC have you purchased, exactly? What do you mean with the ‘Resistance’ challenge and the Ski Goggles cosmetic item not showing? The more details you can provide, the better.

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