Saves are not created

[QUSYjfm]

My friend creates a hero, comes to me, then if I completely exit the game and come back, there is no hero. In addition, the Avalanche Studios folder is not created in the documents, I have it, but he doesn’t have it at al.

[Gysbert]

%USERPROFILE%\Documents\Avalanche Studios

[QUSYjfm]

Yes, we know, you see, my friend simply does not create a folder with the game, unlike me