Xbox one x crashing on startup

Anyone know how to fix the game crashing at the loading profile screen I’ve tried uninstalling and reinstalling but nothing has worked been like this since September of 2019 I play on the Xbox one x not the series and I game the game time and I still get updates and all but upon loading the game up it just immediately freezes and crashes

Hey,

Are you playing with a new savegame file or are you download your old savegame file from the cloud?

Try creating a guest profile and using that to see if it launches. That will tell you for certain if it’s the game or your save file that’s the problem.

I also tried deleting my save game profile and all as well but when it tries to download it just crashes again after downloading it

Hey,

I messaged you privately about how we might be able to help you and others who are facing this problem.