Hi
My wife and I have been playing this great game for while and have just about cleared the missions on the archipelago and about to go the the farmland part. We’re really enjoying it!
However, recently we encountered the Xbox / PC version mismatch issue which meant we couldn’t play until the @devs came up with a fix. We realised that we had a laptop that could run the game pretty well and so installed GZ on there so we could temporarily get round the above bug.
I play on PC (stats at bottom of this post) and my wife on the Xbox One S. We played for about half an our on the now PC to PC co-op and all was working really well until the game crashed to desktop for me. The event viewer report was:
Faulting application name: GenerationZero_F.exe, version: 0.0.0.0, time stamp: 0x6266ca8e
Faulting module name: GenerationZero_F.exe, version: 0.0.0.0, time stamp: 0x6266ca8e
Exception code: 0xc0000005
Fault offset: 0x00000000005c1a69
Faulting process ID: 0x16d4
Faulting application start time: 0x01d872d62f8aaf3b
Faulting application path: C:\Program Files\WindowsApps\AvalancheStudios.GenerationZero_1.0.396.0_x64__m0byj0nmrybdr\GenerationZero_F.exe
Faulting module path: C:\Program Files\WindowsApps\AvalancheStudios.GenerationZero_1.0.396.0_x64__m0byj0nmrybdr\GenerationZero_F.exe
Report ID: 2ac7aa87-a18c-4974-bfd9-5ac090ab315e
Faulting package full name: AvalancheStudios.GenerationZero_1.0.396.0_x64__m0byj0nmrybdr
Faulting package-relative application ID: Game
And
Fault bucket 1907559858930465794, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: AvalancheStudios.GenerationZero_1.0.396.0_x64__m0byj0nmrybdr
P2: praid:Game
P3: 0.0.0.0
P4: 6266ca8e
P5: GenerationZero_F.exe
P6: 0.0.0.0
P7: 6266ca8e
P8: c0000005
P9: 00000000005c1a69
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.593248e9-ed5e-4f6f-a1cb-4ed529f81637.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6f1069e4-507a-4048-97cc-ca46e6291d3f.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.bc27018d-d93c-41e6-b56a-e53c086e2657.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0ae87f47-f040-4d46-8205-b6e806f55284.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a087107d-c444-4328-acc0-f6356a659823.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AvalancheStudios_27ac1aea8768e1ac233982b39d3d76231f6b57_7c74cf43_61d09882-efb1-4839-90b5-32793fd5f61d
Analysis symbol:
Rechecking for solution: 0
Report Id: 2ac7aa87-a18c-4974-bfd9-5ac090ab315e
Report Status: 268435456
Hashed bucket: b5b5aa6024e739ccaa790395c3583c02
Cab Guid: 0
During the game my wife also dropped out a lot (with a lost connection message) or straight to desktop and I would need to re-invite her.
We decided to try again this morning and these issues continued. We then thought about checking the Xbox/PC combo as we thought the version numbers had changed to see if that might have been resolved now and my wife received a message on the Xbox that her save was corrupted. All her progress has now been lost 
I’ve checked the forums and scoured the internet and it looks like there should be a savegame.bac in the Documents folder on PC but I can’t find any reference to that file anywhere???
Any help or guidance with how to restore my wife’s save would be amazing!!!
I’ve been running the game that we play co-op on, is there any chance my save holds her info?
Hopefully the above info helps
This is such a promising game and we are loving playing together, just the now constant crashing makes it difficult.
Happy to provide any other files etc.
Regards
Matt
PC specs:
- Intel i9-9900K on a Aorus Z390 I Pro Wifi motherboard
- 32GB Corsair Vengeance Ram, 2x16, 3200mhz DDR4
- RTX3070 Gigabyte, Eagle OC 8GB
- WD Blue SN550 (2400) NVMe SSD
- Windows 11