Are you kidding me? Is this a joke?
I bought the game right on release. After a couple of hours of gameplay the game would crash every 5 - 15 minutes on average. Basically no point in playing.
Being enthusiastic about the game I came to the forums. I made my own thread stating the problem, I dug through other people’s reports to collect information, I posted almost every day for weeks to get this fixed.
What did I get in response? NOTHING!
I went on the monthly dev stream a few weeks later and of course I asked about the crash issue immediately.
What was the reaction on stream? “We are not aware of this issue but we’d like to hear more about it”.
The forum post I linked during that stream got a single reply, saying the issue was being passed to the devs. It was the only official reaction this post got.
Over 2 months after release the issue still wasn’t mentioned in the “known issues” section of the dev logs, even though the issue definitely had to be known at that point.
Just to recap: at least one new post regarding the random crashes every day (not just my posts) and possibly dozens if not hundreds of crash reports every week, over a timespan of several weeks … but the devs were unaware. Aha. Great devs.
On the next dev-stream I brought up the problem again and was pointed towards customer service. That’s a good way to stop me from posting on a forum where everyone can see it, right?
They told me to do everything I had already done. I did it again anyways and - surprise - it didn’t change a thing. (I did even more than that but mentioning it would be very much against the TOS)
Now it’s 6 months later and the game still randomly crashes. You still wanna tell me it’s a problem on my end? That I need to update my drivers? That my AV program is causing an issue? That I need to reinstall Steam? … even though others are reporting the same problem with other Apex engine games?
Yes, this is a rant, but every event mentioned is true. Remember that when you see “Avalanche Studios” on a game next time.
(This is my 2nd account after I asked for deletion of my old one, so the thread mentioned above won’t show in my profile. I was pissed back then and I’m pissed enough now to make a new one.)