Unable to play multiplayer with friend - "Failure To Join - Host Is No Longer Present" error message shown

Platform : XB1
description: “host you attempted to connect whith is no longer present”
error messages shows when either my friend or i attempt to accept invites to eachothers games.

steps to reproduce: this is a bit of a problem as it seems to be a really inconsistent. sometimes no troublshooting is needed adn we can join straight away and sometimes it requires a game restart…

troubleshooting: typically a restart should solve this problem though as im typing this it hasnt in this particular instance.

tried each host which hasnt worked
tried both restarting whoel console
change to public lobby
attempting to join a ppublic lobby didnt work.

notes
eventually after maybe a dozen restarts i was able to join a public lobby which i couldnt before but my friend still cannot join me. i am aware due to the fact i am unable to reliable reproduce the error you may not be able to help but i thought it was a least worth noting.

edit: just as i was about to press the post button the latest invite by my friend out of frustration worked for absolutley no discernible reason. id also like to add that in spite of these errors we both love this game and have pretty much gushed about it from start to finish. Anyways off to hunt reapers for that kvm.

Same issue topics merged.

//Mod

When you restart, try holding the power button on the console for 10 secs to do a full shut down. Then restart. In the past this has always worked for me.

Hope this helps!

Hello! My husband and I just started playing and really enjoy the game, so much so that we recommended it to another couple (friends of ours). We found out that only the couples can join each other but only if they are using the same wifi connection. If my husband tried to join one of them it wont allow it. If I switch my wifi to our other one, I can no longer join my husband but if we are on the same wifi I can. So how do we play as a group if we have different networks? We are on PS4/PS5.

Same issue topics merged.

@WinterFox, feel free to read Knivspark’s replies here with possible fixes.

//Mod

HI Everyone, my friend has run into an issue all of a sudden that he cant join any multiplayer, no matter what we have done, we checked everything, xbox live, avalache login, invite, join as friend, reboot xbox everything and it times him out 24/7, doesnt effect him on any other game only this one, so any ideas what could cause this, due to his missing out on playing with us, and ive serached here and online for a solution and i cant find anything, need help on this one

thanks Guys

hell

good evening Dev member, unfortunately i can’t give u a screen shot of his side wihtoUt him being on, but he’s tried all things, from friends, to invite, to random it’s like his game is glitched or his xbox account glitch idk he can play any other game fine just not gen Z i’ve sent many invites and all he says is nope didn’t work, apparently it comes up with host no longer is on all the time even when it is, aswell as timed out connection, but here is 2-3 waiting for him to join to make 4, another thing that’s annoying is that when a player joins the others can’t see him so idk what’s going on, i try join his game and i get timed out connection

he can play random just not friends, i can’t even join him, this is what it says on his end

Hey @hellmatic :wave:

I moved your report here as I suspect this issue (or something really similar) is what your friend is experiencing.

Please ask your friend to check out this forum thread, especially the suggested potential workaround and see if that helps;

We have a ticket for this issue, however, at this time we can’t provide have an estimate on when we’ll have a fix for this.

Sorry for the inconvenience and thanks for reporting! :pray:

This has been an issue since 2020. My friends and I would not have bought this game if there was a problem with the multiplayer since that is the only reason we bought it. We all love what it has to offer but if you guys can’t fix something like joining a session in progress, we may as well refund our purchase.

1 Like

hi this problem is back i play this game for a long time now i have friend that cant join i can invit what i want
but its not working

The game cant connect to host.
Error message given “The host you are trying to join is no lomger available”
This started a few days back out of the blue.

We have tried on both xbox one and series s consoles.
WiFi and wired, switching hosts with no luck.
I have seen that others are having the same issues but couldnt find anything here.

Hope this will be resolved soon.

Hi there!
Im not using xbox myself, but im curious, are you trying to connect to a public game or a specific friend?
If one, could you try the other and see if its the same on both ways of connecting?

From my perspective this could be a network issue, but thats hard to test… Its not like average joe has dual internet uplinks… :stuck_out_tongue:
But it might be worth the effort to check your network settings and possibly checking with your ISP if there are ports blocked.

Here´s the ports needed (according to 3rd party website)
Generation Zero - Xbox One
TCP: 3074
UDP: 88,500,3074,3544,4500

Hey @baghera41 :wave:

Sorry to hear that you are experiencing this issue. As you can see in this thread which I moved your topic to you are not alone in this. Unfortunately we have yet to identify what causes this, but we have a ticket for tracking and investigating the issue.

In the meantime I recommend trying this potential workaround;

Here are some questions that could help us in our investigation, if you can find the time please consider answering these, thanks!

  1. What type of network are you on? Is it a private home network or is it e.g. a public college campus network? e.g. Is there any chance your router has restrictive settings and e.g. has ports that aren’t open?
  2. Have you tried playing on a different network? IF yes did it work?
  3. If you do a network test on your console (via the console settings menu) is there anything that looks off or is the network test showing good/green results? (IF there is something that looks off please consider providing a screenshot)
  4. Do you have similar problems with other games or is it just GenZ?
  5. When did the issue start occurring? Have you been able to play previously?
  6. Does this occur 100% of the time (that you can’t join) or does it occasionally work?

Again, sorry for the inconvenience, and thanks for reporting!

1 Like

You may need to check your NAT setting in your router/modem -set it to “open”. It directly relates to multiplayer setup. I had to research this because I had some speed issues in which Comcast remotely reset some configuration in my personal router. There is info on xbox.com:Xbox Support

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@liggisten , tried all above already, nothin helps :frowning:

I am sure its not an issue with the network since several players on xbox is having the same problem.

1 Like

Hi and thanks for the reply.

  1. Type of network: private, home-network.

  2. Yes, it did not help.

  3. I did network test using my fiber connection. Under NAT-TYPE it shows that xbox cannot get IP from Teredo. I am using IPv4.
    I have no other issues with other games.
    NAT-typa at router side is set to open.

  4. No, no other issues with other games.

  5. This occured last week, I think…,I have been able to play without issues a long time before that.

  6. Yes, this happens 100% of the times joining or hosting does not make a difference.

I have tried all the “Microsoft-solutions”; powercycling, reset router etc. to no avail.

Tried joining both open games (cant find any) and specicic friends.

1 Like

Thanks for the additional information, @baghera41! Much appreciated. It has been added to the ticket as part of the investigation.

Sadly we are at a bit of a loss as what to do right now for those of you experiencing this that can’t get around it via e.g. the power-cycling workaround…

Something that would be interesting is for you/your friend to try this while on a completely different network and see if the issue still occurs, but I realize that might not be a particularly attractive alternative and a bit of a pain to deal with. Maybe our game has problems with certain types of networks/setups? :thinking:

As we are having problems with XBOX in particular right now it’s also not entirely clear when we’ll roll out an update (We’ll share news on this on our official channels when we know more). If we are lucky the next patch has a positive effect in regards to this issue, however, even if we do roll out an update, at this time there is no guarantee it’ll fix it, as we have yet to find the underlying issue and root cause of this. It is really strange how it works and then all of a sudden stops working without any clear indication or reason as to why :thinking:

I’ll make sure to post any updates on regards to this issue here in this thread.

We understand this must be very frustrating and know that we are sorry for the inconvenience :pray:

1 Like

Platform: PS4
Description: When try to join a friends session, the error message that the host is no longer available is shown.
Steps To Reproduce: Just accept the invite or try to join via user profile. we also tried to change host/client and switched from “only invite” to “anybody”.
Images / Videos: yes, screenshot on PS4
Host or Client: Tried both ways, I tried to host a session and also I tried to join my friends session.
Players in your game: None but me, others weren’t able to join due to this error.
Specifications: PS4 with the latest system update.

Platform: PS4/PS5

Description: unable to play with invited friend

Steps To Reproduce:

Images / Videos:

Host or Client: both tried

**Players in your game:**2

Specifications:

Come on we have 2021 and we are not able to meet in the game. A friend of mine has bought the game and all the dlc and me too. We can’t meet in the game. We have tried everything in this Forum. And nothing works!!!

Please solve the problem. We both have the same message that the host is no longer present!

Please answer how we can easily meet in 2021 like other games!

Thanks