Frequent Crashes / Endless Crashing - Please Help!

Sigh. Well I seem to be getting endless crashes here. I’ve been going on a loot-fest trying to replace all the Adrenaline Shots I used up. I’ve already crashed like 2 times as soon as the loot screen pulled up.

Hey @TacMaster :wave:

Sorry to hear that.

What platform are you on?

If you are on XBOX I would be curious to hear how you experience the game stability now post the November / Resistance update. Is it still unstable and crashing a lot? Or is it better now?

The next patch should contain quite a lot of crash fixes and should hopefully reduce the amount of crashes in the game in general. We are working on getting this out to you as soon as possible!

So, I got the game with the Dangerous World bundle on Humble. Started up a game solo, got to the church. Crash. Ok, fiddle with some settings. Load game, Go up church tower to get the gun. Crash. Huh, ok. Fiddle with more settings… invite a friend to join my game. Play for a little bit. Crash. Fiddle more. Play some more. Crash. Ok fine… he hosts. Plays fine for a bit… crash. Yell at the world in general. Join friend. Things seem to be fine. Clear the 1st military base. Crash, crash crash. Get headache.

Each time I tried to send a crash report it said it failed. So I’m not even sure what to do, how to fix. I took a couple days off from playing. Long enough for the sting of the crashes to kinda fade. Loaded my game. Fast Traveled back to the 1st safe house to try and find a collectible I missed, and I wanted to explore the map some. Started to just walk south, no fighting robots. Just looting some bags AND crash. Friend never crashed once. I’ve got a decent enough PC, AMD Radeon graphics. None of the quick fixes I’ve researched seem to help. I’m kinda at a loss.

@SR_knivspark The game crashes on multiplayer, quite often. It also crashes on single player. It’s actually getting worse, not better. Seeing both connecting computers in multiplayer are over the specs needed, crashing the computer (not just the game) is a game issue.

It looks like the game gets too confused or over burdened sending out so many bots, that it just shuts off.

None of these issues come up on any other game. We are playing via Steam, on Windows, with Gen 0 as well as many other games.

This issue is NOT fixed and let me make it weirder for you, I HAD NO ISSUES WHATSOEVER UNTIL I STOPPED PLAYING VIA GAMES PASS, love the game so purchased and installed and now crash appx every 58 minutes in multi wether or not I host, it is worse in the off island DLC. No issues at all, until purchased and installed. Have un/re-installed, still constantly crashes. Going to have to change rating and review…

EDIT: Moved the post above and my reply below to a more appropriate topic.


Hi @Ruk :wave:

Sorry to hear that you are experiencing frequent crashes. However, what you are describing is not the issue that THIS topic is about so I’ll move it to a more appropriate topic and we can take it from there.

Sorry for the inconvenience and thanks for flagging :pray: hopefully we can get this sorted in a future update!

Hey there,

I’m having an issue in game solo or with friends in multiplayer where my game will just crash randomly. Could happen 5 mins into a game or an hour in and its causing me to have to back track constantly to try and complete missions.

My two friends I’m playing with have next to no crashing and one is on Windows 10 the other on Windows 11. I’ve scoured the internet for a solution and have come up with nothing.

My system specs are as follows:

Windows 11 x64 Latest Build
i9 10850k
32gb DDR4 3200Mhz
RTX 3090

If anyone is able to help me out it would be much appreciated!

My bet is on drivers or bloatware.

This windows 11 install is fresh and all drivers are up to date. As for bloatware what more can I remove besides the usual culprits?

The Game Pass version doesn’t seem to have an error reporter but this was the windows error report from the latest crash:

Fault bucket 1584028659585652762, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: AvalancheStudios.GenerationZero_1.0.238.0_x64__m0byj0nmrybdr
P2: praid:Game
P3: 0.0.0.0
P4: 61967371
P5: GenerationZero_F.exe
P6: 0.0.0.0
P7: 61967371
P8: c0000005
P9: 00000000003cf6dd
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0f15b930-2d1c-4bf8-a32d-25bb1ff724c2.tmp.mdmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.31f7bc49-6d5a-4bae-9dcf-75f6c3724d19.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.3bdd736e-3fa5-4457-962e-2ad64a598fe5.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e01b9ab5-3feb-443b-a0d3-6c23b4ff8f15.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.65aeb818-d76c-4324-acd7-d12e79a01c41.tmp.txt

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AvalancheStudios_d624ca45c5fb5f8e942264c9f76afa738f9ed7f_05500c3e_8f732892-a6b4-4955-be4f-79b5dfdffa14

Analysis symbol:
Rechecking for solution: 0
Report Id: ce26720a-867c-4e4e-ae6b-8444b63c01e6
Report Status: 268435456
Hashed bucket: 6a870296e9c68c9025fb99ac60a4181a
Cab Guid: 0

Not sure if that helps

Moved to the frequent crashing support thread.

//Mod

Found the issue with my crashing. Kept checking my event viewer in windows for issues while the game was running and noticed it was coming up with a WHEA correctable error and narrowed it down to slight core instability.

Although I’m running the out of the box max all core clock speed for my processor, I run it with a slight negative voltage offset as my motherboard tends to feed a little too much voltage to the cpu which ends up with less than desirable temperatures.

By backing off on the voltage offset slightly I was able to stabilise the core errors and haven’t had a crash since (played for a solid 5 hours with mates)

This is the first game I’ve ever played that’s done this as normally if my system is unstable it’s a hard system crash, so for anyone that’s got custom voltages or offsets on their overclocks or what not, it may pay to check your event viewer while playing to see if that’s your issue.

Pretty long winded explanation but hopefully it can help someone else!

1 Like

Soo I started playing a week ago and noticed my game crashes a lot especially in a certain town in the forest region it’s very frustrating I want to play but I can’t ik it’s not my system overheating I have an Xbox slim of that matters is there a fix for this or one coming because it’s very frustrating to constantly crash in the middle of anything it seems now

Moved to the main priority thread about game crashes.

//Mod

Yeah, so there’s been a good few updates since your comment, but my game is crashing literally every 15 minutes. It keeps telling me to check to see if I have any updates for my graphics card driver, and I have, but it still crashes. After coming back from over 4 months, it STILL crashes, and absolutely no fixes have been made. Today, it told me to check my specs after causing all of my monitors to turn off, my discord and steam to crash, and reseting the progress I made during the 15 minutes of playing today.

Now here’s the thing, I’ve tried playing it on steam, AND microsoft, and they both don’t work. My specs are fully capable, and I am unsure as to why this is happening.

Can you post your specs please? The more information you can give, the better.

Additionally, are you using (or have used) any mods whatsoever?

Yes your game crashes after only 5 minutes…

I guess I will post my specs… but really this old of a game should not be having this many issues. Refunded.

I suspect it’s probably from all this cross-platform mumbo jumbo, but I know nothing. Can’t even find a fix anywhere on the internet. Which really only points the finger at one group.

Processor Intel(R) Core™ i7-7700HQ CPU @ 2.80GHz
Number of Cores 8
Speed 3.8 GHz
Stepping 9
Family 06
Model 9E
CPU ID BFEBFBFF000906E9
Memory
RAM 32 GB
Video Card
Video Card NVIDIA GeForce GTX 1080 with Max-Q Design
Chipset NVIDIA GeForce GTX 1080 with Max-Q Design
Manufacturer Nvidia
Hardware T&L Yes
Total Menmory 24 GB
Dedicated Memory 8.0 GB
Driver Version 30.0.15.1123
Vertex Shader Version 5.1
Pixel Shader Version 5.1
Plug and Play ID VEN_10DE&DEV_1BE0&SUBSYS_123E1025&REV_A1
Device 1BE0
Vendor ID 10DE
Operating System
Size 64-bit
Operating System Windows 10
Version 10.0.19041
Service Pack 0
Locale 0409
BIOS
BIOS V1.06
Manufacturer Insyde Corp.
Sound
Audio 1
Sound Device BT-01 Stereo
Driver 10.0.19041.1
Audio 2
Sound Device Hesh 2 Wireless Hands-Free AG Audio
Driver 10.0.19041.1266
Audio 3
Sound Device H2O + Stereo
Driver 10.0.19041.1
Audio 4
Sound Device Hesh 2 Wireless Stereo
Driver 10.0.19041.1
Audio 5
Sound Device Realtek High Definition Audio(SST)
Driver 6.0.9071.1
Audio 6
Sound Device CORSAIR VOID ELITE USB Gaming Headset
Driver 2.3.28.0
Audio 7
Sound Device NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Audio 8
Sound Device NVIDIA High Definition Audio
Driver 1.3.39.1
Audio 9
Sound Device H2O + A2DP SNK
Driver 10.0.19041.1
Audio 10
Sound Device BT-01 Hands-Free AG Audio
Driver 10.0.19041.1266
Drives
Free Memory 57 GB
Size 476 GB
Software
DirectX 11.0
.NET 4.8
Internet Explorer 11.789.19041.0
Chrome 98.0.4758.82
Firefox 97.0

Edit Absolutely no mods

I have been an avid fan of Generation Zero for 4 months now. I love the game, it’s graphics, and story but the game is so laggy. I have an Ethernet cable connected to my Xbox so I know that connection is not the problem. No other game is like this on my Xbox S, I have never had a game crash more than once a month other than this one. I have cleaned my Xbox, freed space in my storage and re-downloaded the game yet nothing has worked. So far the crashing has increased to 3 or 4 times in a 5 hour game session. I am hoping I can find a way to play this game again but right now, it is completely unplayable. Maybe the Devs can patch this in the next update with creating a graphics section in the settings to make the game playable on consoles.
Platform- Xbox 1 S

Moved this to the support topic covering the issue.

//Mod

Having issues as well on Xbox one game crashes about every 30 minutes once it crashes the first time sometimes can go a few hours in between crashes if I don’t play for a few days