READ BEFORE POSTING - How to Make a Bug Report

[Avalanche_Graham]

READ BEFORE POSTING - How to Make a Bug Report

Hi!

Thank you for giving your feedback and helping us make Generation Zero the best it can be. In order to get the information we need to fix reported bugs we ask for the following information:

Platform: XB1, PS4 or PC - which Platform you were on when you experienced the issue

Description: Brief summary of the issue, insure to include specifics such as coordinates, quest names, enemies etc…

Steps To Reproduce: What steps did you take to get the issue? Can you follow these steps again and reliably get the issue again?

Images / Videos: Any screenshots or videos of issue you encountered

Host or Client: Were you hosting a multiplayer game? Or did you join somebody else session?

Players in your game: How many other players were in your game?

Specifications: What are the hardware specs of your PC or which XBox, PS4 console were you playing on? If you’re playing on PC, make sure the necessary drivers are updated.

Template post (just copy/paste this and fill the blanks);

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Platform:

Description:

Steps To Reproduce:

Images / Videos:

Host or Client:

Players in your game:

Specifications:

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[Duhmeister]

This is a nice format. Wondering if we will be able to submit Event Logs after a CTD or if the client will automatically collect some data for diagnostics?

[Crytical]

Looks great, easy to use. Hopefully I won’t have to use it too much! I can’t wait to start playing!

[Avalanche_Graham]

That’s a good question! I’ll ask our QA bods.

[Avalanche_Kimchi]

The client collects some data automatically.

[CloudMcRip]

Platform: XB1 or PC - which Platform you were on when you experienced the issue

No PS4 ?
(Joke!) I see PS4 Players are a joke to you… (JokeEnds)

[Avalanche_Kimchi]

It is now edited to be clear and include PS4.

[WARpig0311]

[quote=“Avalanche_Graham, post:1, topic:62”]
PC:
Run Game:
Images / Videos:
Host:
Solo:
i-5 4690 -/- 16 GB RAM -/- Win 7 SP1 64 BIT -/- R9 290TriX GPU:
[game only runs for 3-4 min at a time and crashes every time, even if I let it sit on main menu screen ]

[Toade]

Platform:ps4

Steps To Reproduce: switch weapon and thay don’t existing

Images / Videos:

Host

Solo time to time

Specifications: weapon missing on fast switch quest can not complete need to restart the game many time to get it done finding loot don’t complete because there is no loot at that area and lots more have played for over 20h

[deamonaz]

Platform: Steps To Reproduce: Images / Videos: Host or Client: Players in your game: Specifications:

**Platform: pc **

Steps To Reproduce:
starting the game getting to online log in
Images / Videos:

Host or Client client :
both i guess since i cant get to main menu
Players in your game:atsuma

**Specifications:will nopt load past the logging in stage at the start of the game **

[Carniv0re]

Please create NEW topics for each bug report in the correct category so that they’re all in one place.

[Autumn]

Someone please help me! I have an invisible character glitch. It didn’t start happening until after the recent update. At first it was cool to be just a floating gun around the game, but I can’t even customize or see my character!
Also when you reload a game save, you can pick up items you’ve already collected that are invisible.
Ex. The first house you come to in the game, the newspaper articles I’ve already got. Saved that game. Quit. Go back to the same location, it’s all there to collect again, but it’s invisible.
So far that’s the only issues for me.

Platform: Xbox one

Steps To Reproduce: Changed network, restarted game, tried both solo and multiplayer modes, uninstalled and reinstalled Gen. Zero. (Have not tried making a new character, but I don’t want too, because of my progress already achieved).

Images / Videos:

Host or Client: My own

Players in your game: 1-2 players (3 including me)

Specifications:

[Drakowest]

PS4

collected quest items in “the home team” mission before getting the mission. Game does not recognize I have them so I cannot proceed.

Host

1

[WDG_Draco]

Platform: Xbox

Steps To Reproduce: none

Host or Client: Host and alone

Specifications: I went to the Church and grabbed the papers that were on the table and it never continued the tutorial mission even know it says that i have every collected at the church. I’ve restarted the game multiple times and tried other ways nothing has fixed it.

[bdek]

Platform: PS4
Description: Moller PP (in Good condition only) unequips when swapping to other weapons, or hot-buttoned items, rendering it impossible to swap back

Steps To Reproduce: Equip the Moller PP in Good condition (lesser conditions don’t have this issue, unaware if better conditions do). Swap to another weapon or item, and then the Sidearm that shows as equipped on the UI is empty (Below where the Triangle+Triangle shows in the bottom right corner). I have attempted to drop it, unequip it, etc. You name it, I’ve probably tried it. Also weapon attachments don’t seem to have an effect either way.

Images / Videos: n/a

Host or Client: Solo play

Players in your game: n/a

Specifications: PS4 Pro

AS A SIDE NOTE: I love this game, and have been having a blast. Having read a few reviews I have to wonder if they’re playing the same game I’m playing. I see some merit in some claims, but the bottom line has always been am I having fun? You bet. Thanks for a fun–and sometimes a stressful in a good way–game, guys. Pretend Sweden’s a beautiful country, no?

–A Second-generation Swede

[FruityCookie]

Platform: PC

Steps To Reproduce: No idea. Computer just completely shut down, and deleted all data progressed.

Host or Client: I was hosting multiplayer with two people, they did not lost items, just missions

Players in your game: three

Specifications: Nvidia GTX 970, AMD FX-8350

This really sucks, I really enjoyed my time on that game, but after my progress resetting, I feel unmotivated. Hope anybody else do not have this issue.

[TheThirstyTwink]

Platform:
XBox One X

Steps To Reproduce:
Pick up the mission “Flying Blind”. Do the mission up to where you ‘Enter the Weapon Storage’. Exit game. Continue game. The power to the bunker will be shut off and you won’t be able to gain re-entry to the Weapon Storage room to complete the rest of the mission.

I am unable to finish this mission because I cannot complete the final objective “Access the inner weapon storage”. The door is locked even after I tried flipping the switch.

More info here (read comments too) - https://twitter.com/withertooth/status/1112679778924920834?s=21

Images / Videos:

Logan Wintershade (Withertooth)

Host or Client:
Host

Players in your game:
0

Specifications:
None

[Nedski]

Platform:
PS4 Pro

Steps To Reproduce:
N/A

Images / Videos:
N/A

Host or Client:
Host

Players in your game:
1

Specifications:
Software 6.5, Enhanced mode on. Physical game disc

Road Rage quest picked up west of Vesslan Command Bunker near the naval bunker. Can’t put right name cause all my map icon have disappeared. Road Rage quest text won’t go away and stays in view when on map tab. In the log tab there is no Road Rage quest.

I went to the area west of Grantorp to loot the truck and hopefully complete the quest as the icon appears in the truck. I loot the truck and quest won’t complete. I’ve been to the area by the naval bunker to try to pick up the quest again but although the icon is there on the desk there is nothing for me to pick up.

Road Rage, Unbearable Lightness, Over and Out,The Command Bunker Network are all quests that disappeared from my log after I had picked them up then logged in to multiplayer by accident. I was able to reaquire all the other quests but Road Rage. Any help would be appreciated.

[Thatonedj]

Xbox One

Stuck on mission The Road To Salthamn, I already got into the bunker and got the list of names but it still says I need to “search the shelter for clues where everyone is.” I even found the map and a note in one of the houses but it still says the same thing.
Steps To Reproduce:
I restarted my game twice and it did nothing. Just put me back into the bunker. I went to pick up the paper again and it still didn’t advance

I was playing alone

**Specifications: Original Xbox One

[Nedski]

There is a map in the bunker that has 3 houses circled that you need to find. It’s on the wall close to the bathroom. I’m pretty positive but not 100. I hope this helps.